Terms of Service
Last Updated: August 17, 2026
Welcome to Limousine Service in Dallas. These Terms of Service outline the general terms and conditions that apply when you use our website, request a quote, make a reservation, or use our chauffeured transportation services.
By using our website or booking our services, you agree to these Terms of Service.
1. Our Services
Limousine Service in Dallas provides chauffeured transportation services in Dallas, Texas, and surrounding Dallas-Fort Worth areas.
Services may include:
- Airport Transfer
- Corporate Service
- Prom Celebration
- Sightseeing Tour
- Wedding Limousine
- Private chauffeured transportation
- Other transportation services arranged with our team
Services and vehicle availability are subject to scheduling, location, and reservation requirements.
2. Reservations
Customers are responsible for providing accurate information when requesting or confirming transportation, including:
- Full name and contact information
- Pickup location
- Destination
- Pickup date and time
- Number of passengers
- Flight information, when applicable
- Requested service and vehicle
- Special transportation requirements
A quote request or website form submission does not necessarily constitute a confirmed reservation. Transportation should be considered confirmed only after confirmation has been provided by Limousine Service in Dallas.
3. Rates and Payment
Transportation rates may vary depending on the requested vehicle, service type, duration, distance, pickup and destination locations, waiting time, additional stops, special requests, and other factors.
Any applicable taxes, tolls, parking charges, airport fees, gratuities, cleaning fees, overtime charges, or other costs should be disclosed or confirmed as part of your reservation when applicable.
Payment terms and accepted payment methods will be provided during the booking process.
4. Cancellations and Changes
Cancellation, rescheduling, and refund eligibility may depend on the type of reservation, vehicle, date, and notice provided.
Customers should contact us as soon as possible when requesting a cancellation or modification.
Certain reservations, including weddings, proms, special events, group transportation, and high-demand dates, may be subject to specific cancellation or deposit requirements communicated at booking.
5. Pickup Times and Passenger Responsibility
Customers are responsible for providing accurate pickup times and allowing sufficient travel time for traffic, airport procedures, security screening, weather, road conditions, and other potential delays.
Passengers should be ready at the agreed pickup location at the scheduled time.
Additional waiting time may result in additional charges depending on the reservation terms.
6. Airport Transportation
Customers requesting airport transportation should provide accurate flight information whenever possible.
Flight schedules, airport operations, security procedures, terminal changes, traffic conditions, and other circumstances are outside our control.
Passengers are responsible for allowing sufficient time to reach the airport before their scheduled departure.
7. Delays and Unforeseen Circumstances
We make reasonable efforts to provide punctual and dependable transportation. However, certain circumstances may occur beyond our reasonable control, including:
- Severe traffic
- Road closures
- Accidents
- Extreme weather
- Airport disruptions
- Mechanical problems
- Government restrictions
- Emergencies
- Other unexpected events
We will make reasonable efforts to minimize disruption when such circumstances occur.
8. Vehicle Availability
Vehicle availability is subject to the date, location, and existing reservations.
If a specific vehicle becomes unavailable because of circumstances outside our reasonable control, we may offer an appropriate alternative when possible.
Vehicle images displayed on our website may be representative. Customers should confirm specific vehicle details when making a reservation.
9. Passenger Conduct
Passengers are expected to behave respectfully and safely while using our transportation services.
The following may be prohibited:
- Illegal activity
- Smoking or vaping when prohibited in the vehicle
- Damage to the vehicle
- Dangerous or disruptive behavior
- Harassment of chauffeurs or other passengers
- Possession or use of prohibited substances
- Conduct that creates a safety risk
Service may be refused or terminated when passenger behavior threatens safety, violates applicable law, or may cause significant damage to the vehicle.
10. Vehicle Damage and Excessive Cleaning
Customers may be responsible for reasonable costs resulting from damage caused by passengers during transportation.
Additional cleaning charges may also apply when excessive cleaning is required due to spills, stains, sickness, smoking, or other passenger-related conditions beyond normal use.
11. Personal Belongings
Passengers are responsible for their personal belongings.
Limousine Service in Dallas is not responsible for items left inside a vehicle, except as required by applicable law. If you believe you left an item behind, contact us as soon as possible and we will make reasonable efforts to help locate it.
12. Minors and Prom Transportation
Transportation involving minors may be subject to additional requirements.
Parents, guardians, or booking parties are responsible for providing accurate passenger information and ensuring that passengers comply with applicable laws and reservation requirements.
Alcohol, controlled substances, and other age-restricted activities are prohibited for underage passengers.
13. Sightseeing Tours
Sightseeing routes, stops, and schedules may be affected by traffic, weather, closures, events, parking restrictions, or other local conditions.
Specific attractions, operating hours, admission, or access cannot be guaranteed unless expressly included in the confirmed reservation.
14. Website Use
The content on our website is provided for general information about Limousine Service in Dallas and our transportation services.
You agree not to misuse the website, interfere with its operation, attempt unauthorized access, submit fraudulent information, or use the website for unlawful purposes.
15. Intellectual Property
Unless otherwise stated, website content associated with Limousine Service in Dallas, including original text, graphics, branding, and design elements, may be protected by applicable intellectual property laws.
Content may not be copied, reproduced, or commercially distributed without appropriate permission.
16. Third-Party Services
Our website or transportation services may involve third-party platforms or providers, including payment processors, mapping services, reservation technology, or other service providers.
Those services may be subject to separate terms and privacy policies.
17. Limitation of Liability
To the extent permitted by applicable law, Limousine Service in Dallas will not be liable for indirect, incidental, special, or consequential losses resulting from circumstances outside our reasonable control or from misuse of our website or services.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded.
18. Privacy
Information submitted through our website or during the reservation process is handled according to our Privacy Policy and applicable law.
19. Changes to These Terms
We may update these Terms of Service periodically to reflect changes to our services, business practices, or legal requirements.
The updated Terms will be posted on this page with a revised “Last Updated” date.
20. Contact Us
If you have questions about these Terms of Service or your transportation reservation, please contact:
Limousine Service in Dallas
Dallas, Texas
Phone: +1 (469) 654-7994
Email: info@limousineserviceindallas.com